Privacy notice

This notice explains how we handle the information you share when you request an experience and communicate with our support team.

What we collect

When you submit a request, we collect contact and trip details such as your name, email, phone number, preferred date, traveler count, and the message you include.

Why we collect it

We use your information to check availability, respond to questions, and share practical next steps for your selected date.

Email updates & notifications

If you choose to agree, we may send email updates related to your request. You can update your communication preferences by contacting support.

Request processing

We may share your request details with the relevant provider needed to confirm availability and coordinate scheduling. We do not use your details for unrelated purposes.

Your rights & choices

  • Request access to the information we have about your request.
  • Ask us to correct inaccuracies in your contact details.
  • Update email preferences or withdraw consent for email notifications (where applicable).

Questions?

If you have privacy-related questions, reach out to our support desk. We’ll respond with helpful, straightforward answers.

This privacy notice is intended as general guidance for request handling and communication preferences.